Making Some (Small) Changes

09/16/2022
Victoria Boggs

Seminar Policies: Changes + Reinstatements

As we look toward 2023, we have a few updates to the cancellation policy and testing requirements for ART seminars. While many of the updates are reinstatements post pandemic, we strongly encourage you to familiarize yourself with the below as you plan for 2023 certifications.

Cancellations + Refunds

Once a seminar begins, no refund, transfers, or cancellations for that seminar will be allowed, regardless of the date of purchase. For cancellations and refunds, date of purchase refers to the date your registration was approved. To learn more about refunds and account credits, read on!

Requesting a refund?

    • 75% of paid registration fees will be refunded if the request is made within 30-days of the date of purchase.
    • No refund will be issued if the request is initiated more than 30-days from the date of purchase. For example, if you purchased a seminar on October 1 and requested a refund on November 15, you would not be eligible for a refund.

What happens if I’m not eligible for a refund?

    • You may transfer seminar registration fees to another seminar if you’re past the 30-day window.
    • Funds will remain on your account as credit for use toward another seminar, and will expire 24 months after the date of purchase.

If I need to cancel a seminar, what happens to my access to ART® Certified Provider subscriptions?

    • Only active ART® Certified Providers™ have access to ARTMan, Litmos, and the Certified Provider Listing.
    • If canceling a seminar causes your certification to lapse, access to ARTMan and Litmos will end until you register for another seminar, and the Certified Provider Listing will come off the website until you successfully complete another seminar.

Recertification testing requirements

Taking effect January 1, 2023, all Recertification attendees must pass the practical exam to:

    • Renew their seminar-specific certification.
    • Renew any previous certifications.

What happens if I’m recertifying in a seminar and I don’t test, or I don’t pass the practical exam? 

    • Certification will not be issued.
    • The attendee’s other existing certifications will expire at the existing expiration date. For example: if your last seminar was 9/15/2021 and you participate in a recertification on 8/12/2022 but don’t pass, your other certifications will expire on 9/15/2022 (12 months after your 2021 seminar).

Can I still recertify in Active Release Techniques online?

    • We will offer two Advanced Full Body Online seminars in 2023.
    • Eligible providers (Full Body Level 1 Certified) may use Advanced Full Body Online for recertification once every other year.

Testing times

These changes to testing times will take effect on January 1, 2023:

    • Testing for New Certification and Student attendees will begin at 7:30 am.
    • Recertification attendees will test throughout the seminar.

Want to put your new knowledge to the test? Take this quiz!