ART CANCELLATION, RETURN AND SEMINAR TRANSFER POLICY
Effective Date: April 30, 2020
II. TRAVEL ARRANGEMENTS
PLEASE DO NOT MAKE TRAVEL ARRANGEMENTS FOR YOUR ART SEMINAR UNTIL YOU RECEIVE CONFIRMATION OF SEMINAR REGISTRATION. ART expressly disclaims any and all liability arising from or related to your travel to or from an ART Seminar.
III. SEMINAR REFUNDS
Please make sure you fully intend to attend and complete a seminar prior to completing enrollment and registration. Seminar refund requests must be initiated with ART within 30-days from the date of purchase to be eligible for any refund of registration fees. For refund requests initiated within 30-days from the date of purchase, ART will refund seventy-five percent (75%) of registration fees paid, subject to additional deduction for returned materials fees, if applicable, as specified further below.
No seminar refunds will be issued once twenty-five percent (25%) of electronic curriculum materials for the seminar are accessed via ART’s Litmos learning management system (LMS). If you are beyond 30-days from the date of purchase or have accessed more than twenty-five percent (25%) of the curriculum materials electronically, you may transfer your seminar registration fees to a different seminar, as explained in Section IV below.
Refund requests initiated within 30-days of the seminar start date incur an additional $100 late cancellation fee. For seminars that include hardcopy curriculum materials, providers requesting a refund must also return the materials to ART before a refund will be issued. Due to the personalized nature of hardcopy curriculum materials, an additional $295 returned materials fee will be deducted from refund amounts for seminars that include hardcopy materials. All returns must be cleared through the ART office, and a completed Returned Materials Declaration must accompany any returned hardcopy curriculum materials.
Refunds will typically be applied to the purchasing credit or debit card or otherwise by original form of payment, though ART reserves the right to issue refunds by check, EFT, or wire transfer, in its sole discretion. Once a seminar begins, no refunds, transfers, or cancellations will be considered, regardless of date of purchase.
SFMA SEMINARS: Functional Movement is paid a portion of the seminar fees in advance. Thus, providers enrolled in an SFMA Seminar are not eligible for refunds.
IV. SEMINAR TRANSFERS
You may apply or transfer all amounts paid for a seminar to the same seminar within 12 months from the initial date of purchase. (By “same” seminar, we mean the identical seminar covered by the initial registration, though it may be held at a different date and/or location. For example, if you initially registered for Nerve, the only “same” seminar is Nerve.) You may also apply or transfer all amounts paid for a seminar to a different seminar, or put those amounts on hold as a credit with ART to apply toward future seminar(s), for a period of 12 months from the initial date of purchase. (By “different” seminar, we mean a seminar with a different title from the seminar covered by the initial registration. If you initially registered for Nerve, any other ART Seminar is a “different” seminar.)
All seminar transfers incur a CEU transfer request fee of $50 for each state for which you are requesting CEUs.
If you choose to apply amounts paid to a different seminar, you must return hardcopy curriculum materials for the unattended seminar, if any, to ART, together with a completed Returned Materials Declaration. Any remaining credit resulting from application of funds will remain on hold for your use within 12 months of the initial purchase date. Refunds will not be issued for any credit remaining after application of funds. If the fees for the seminar to which you are transferring exceed the amount of credit on hold with ART, the difference must be remitted to ART by you during completion of your registration.
If your seminar must be postponed for any reason, your registration will automatically be transferred to the rescheduled dates for the same seminar in the same city, when possible. When not possible to timely transfer your registration to rescheduled dates, or in the event of seminar cancellation, registration funds will be placed on hold as a credit and may be used for another seminar held within 18 months of the initial purchase date, subject to the above terms and conditions for application or transfer of funds. Refunds will only be issued within 30 days of the initial purchase date, as described in Section I above.
V. ACCESS AND SUBSCRIPTIONS
Access to and subscriptions for provider directory listings, the ARTMan™ app, ART’s Litmos LMS, and/or web broadcast or other services restricted to active/current ART Certified Providers will terminate when your ART Certification lapses.
VI. PRODUCT RETURNS
Except for seminar curriculum materials subject to the seminar refund and transfer policies above, unworn or unused products in original packaging or with original hangtags attached may be returned to ART within 30 days of the initial purchase date for an exchange or refund. Personalized products are not eligible for returns unless in the case of defect.
ART expressly reserves the right to refuse refunds or application of funds on hold to individuals abusing ART’s refund policy for the purpose of exploitation of ART’s intellectual property or for any other reason, as determined by ART in its sole discretion.